The T1R Serial Name (or serial number) is located on the bottom of the T1R and can also be found in the app when connected. The T1R Serial Name is a unique identifier following the format T1R-NameAnimal and is unique to your T1R.
This name is what will appear in the BOLDR Pro app when attempting to connect to it as well as what will be requested with any support issues to better assist in resolution.
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